Privacy and Personal Data Treatment

The protection of personal data is one of main goal of “Cameo Italiano” because it is warranty of maximum transparency and clarity towards its customers. In the processing, storage and protection of personal data we strictly comply with the legal requirements in force.

Who is the holder of the processing of personal data?

The person responsible for personal data according to the applicable data protection law is:

diluca Srl
Via Michelangelo Schipa, 115
80122 Napoli
Italy

for any need you can contact us at the following addresses:

You can obtain information about data stored with us at any time and for free, and exercise the right to correct, block or delete data by communicating through the above-mentioned addresses.

When and how are personal data collected?

“Cameo Italiano” acquires the customer’s personal data when you place an order through any of the communication channels of “Cameo Italiano” (eg telephone, email, fax, Facebook page, and so on.). The collected data are necessary to acquire the order, send it and process the order payment. These data will stored in the time following the laws that regulate accounting records.

How are personal data used?

“Cameo Italiano” acquires, stores and processes customer data for the correct processing of orders and for keeping its accounting records. The customer data are also used for all after sale activities, such as warranty management, accounting and marketing communications to the customer. The personal data of the customer are transmitted to third parties only as permitted by law, including billing, for purposes strictly connected to logistics activities (shipments and returns of orders) and to current tax obligations. As part of the order process, the service providers we provide (for example: carrier, logistics company, banks) receive the data necessary to carry out the order and task. The service providers we employ can only use the data for the purpose of fulfilling their work. The data will not be processed by other external companies, or given to third parties, for any reason. Loved during the next visit to our site.

Retention period

All personal information provided by the customer during the order phase will be stored in our databases until the cancellation request has been made. Instead, we keep the data for tax purposes for the time required by law. If there are no legal requirements, the preservation of these will be congruous with the purposes of collecting the data and with the consents provided.

Data saved in cookies while browsing our sites

“Cameo Italiano” collects and records information from the user’s browser when he / she uses our websites, which may also include personal data. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include, among others: the IP address and the unique cookie identifier. Acceptance of cookies is not a prerequisite for browsing our pages. However, our site and our services have limited functionality if we are not allowed to insert cookies.

Data saved in the server log file

For each access on the web pages of “Cameo Italiano” the usage data are transmitted by internet browser and stored in log files, the so-called web server log files. The datas stored in web server log files contains: date and time of the call, name of the site called, IP address, referrer-URL (source URL, the web site through which the customer arrives on the site in question), the amount of transmitted data and information on the products and version of the browser used. We process log file data to improve navigation, to identify and remove errors faster and to manage server capabilities, as well as to repel attacks on our sites.

Data sent to Google Analytics

This website uses Google Analytics, a web analysis service offered by Google Inc. Google Analytics employs methods that allow an analysis of the use of the website by the user. The information created on the use of the website is transferred to a Google server located in the USA and stored there. In the case of the activation of IP anonymisation on this website in the EU member states and in the other signatory states of the convention on the European economic area, the user’s IP address is shortened before its transmission. Only in exceptional cases the complete IP address is transmitted to a Google server in the USA. The anonymized IP address transmitted by the browser to Google Analytics is not combined with other Google data. It is possible to prevent the detection and transmission of data created by cookies and related to the use of the website (including the IP address) to Google, as well as their dissemination through Google, by downloading and installing the browser plugin available by clicking here . Alternatively to the browser plug-in you can click on this link to prevent detection via Google Analytics on this website. By doing this you have the installation of an opt-out cookie.